We ended up on a gaggle booking with Riviera Vacation into the Danube five-12th August 2015, flying out on BA 868 to Budapest from Heathrow, the flight and holiday getaway were fulfilling. Nevertheless, the flight with BA 867 again from Budapest to Heathrow wasn't enjoyable!! We arrived at Budapest airport and on checking in ended up instructed the flight was double booked and was “blocked” and there was some doubt as as to if we and Other people over the Riviera team would get around the plane.
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The BA human being said the Agent couldn't motion the ask for. The Agent contacted us and we travelled to her Business. She then phoned BA yet again and was told there have been no Added Legroom or Exit Aisle seats accessible but to cellular phone BA once again 4 times just before departure, and these if accessible, would Charge £a hundred.00 more than quoted initially.
due to the fact 6th January, 2015 made a ask for together with your company about a ticket with factors, as it heard that in 96 hours we've been purported to get a solution but sad to say this not the situation im however awaiting for a solution from your organization which isn't enjoyable in any respect.
I counsel that BA have more than one agent to deal with shopper service in these types of massive region. The agent can’t be there to reply questions on baggage within Customs and on the desk to care for passengers outside Customs.
A quick Bing of FAA policies (and simple frequent perception) states this isn't allowed. When we acquired for the gate my father wanted to make use of the restroom necessitating a wheelchair. I requested him if he could hold out It will be superior as British Airways seems to possess a dislike for disabled persons (Specially 91 calendar year old WW2 vets) and they might not let him to the flight if they see him having difficulty going to the restroom. The calendar year ahead of, we experienced the exact same predicament with UNITED Airways. It went such as this.
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The agent spoke with a British accent, which we assumed was a great contact. Our get in touch with was accidentally disconnected before our query on journey was answered so we known as again once more. This time, the decision volume was much too high Therefore the automatic service advised us the call was becoming directed to a different agency for hop over to here guidance.
On landing at heathrow we were held for an additional 20 mins to closing issue to leave the plane.As soon as during the airport the vacation from the airplane to gather our scenarios was up & down three flights of stairs on a lengthy extensive haul .Many thanks ba for spoiling a great holiday, PS DONT Go along learn this here now with BA
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The flight had been marketed as the new Dreamliner.. I believe we flew on th emost historic cramped plane that does a lengthy haul!!!! Within the flight my wife had to sit down apart, the stewards refused to seat us jointly instead of one particular single human being provided to swap seats.
I have just had an appalling knowledge with BA. Obtaining tried to check in on BA8763 7am flight to Zurich from London Metropolis all day with no results-check in not accessible-I used two telephones to 2 numbers (including the Excecutive Club variety as I am a member) to enquire regarding the trouble-someone finally spoke to me soon after twenty five minutes waiting. She then gave me a woolly information about there getting no on the internet sign in accessible because of “airport Command” but could not tell me what that meant.